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Frequently Asked Questions

What Do Drivers Need To Have To Qualify For Insurance Coverage?

To qualify for coverage an I/C needs to have all of the following

  • A valid CDL
  • 2 years commercial driving experience
  • Be leased to a motor carrier 
  • Have an MVR that meets underwriting guidelines 
What Lines Of Commercial Trucking Insurance Do You Offer?
  • GAP Coverage Insurance
  • Occupational Accident Insurance
  • Passenger Accident Insurance
  • Motor Carrier Deductible Insurance
  • Scheduled Property Coverage
  • Supplemental Coverage Endorsement
  • Non-Trucking Use Liability
  • Physical Damage for truck/tractors and semi-trailers (Comp/Coll subject to $1,000 Deductible)
  •  Motor Carrier Liability Insurance
What Kind Of Payment Plans Do You Offer?
  • Monthly Payment via coupon payment book
  • Monthly Payment via ACH withdrawal from the bank account
  • Monthly Payment via credit card – a service fee applies
  • Monthly Payment via settlement deduct by motor carrier who agrees to work with MSTG on the settlement deduct program
Are Premiums Pro-Rated?

No, premiums ARE NOT pro-rated.

If unit is on the list bill effective 1st day of the month, then that month’s full premium is due. If a driver adds coverage after the 1st of a month, their start-up cost is only 1 month’s premium plus the 1 month deposit – the premium collected gets them paid through the current month and for the entire next month, so essentially the fact that we do not pro-rate evens out (on average) depending upon the start / termination date.

All premium is collected on a Month-in-Advance basis and require 1 Month Deposit to be held by MSTG to secure payment.

Is My Truck Eligible For The Warranty Program?

• If your truck is under 1,000,000 miles at the time of enrollment, you are eligible.

• Trucks over 1,000,000 miles, even with overhauled engines, are not eligible.

Is An Inspection Required For The Warranty Program?

No inspection is required. There is a 30 day waiting period after you sign up and are billed before your warranty activates. If you sign up on July 14th, your coverage will be active September 1st.

Where Can I Get My Truck Fixed Under Warranty–Do I Need To Go To An NTP Shop?

• NTP has a repair network of over 5,000 repair facilities. This includes dealerships and local shops. If the facility is not in our network, you can have your truck repaired there if the facility contracts with NTP before repairs begin.
• NTP claims professional are available 24/7 by phone or email and can direct you to the nearest repair facility.

If your truck breaks down and requires a repair, contact NTP 24/7 at 877-950-3200